North Pole FAO Schwarz Toy Emporium The Christmas Palace

Fast Shipping with Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL and other leading global carriers, we can provide a range of shipping options. Our warehouse staff are highly trained and will pack the items according to our precise and exact specifications. Your products will be subjected to a thorough examination and will be safely packaged prior to being sent out. Every day, we send thousands of packages to customers from all over the world. This shows our commitment to being the largest retailer online in the world. The warehouses are located in Europe in the same way as they are in USA.

Note: Orders with more than one item will be assigned a processing date according to the item.

Before shipping Our team will conduct a thorough inspection on the products you ordered. The majority of orders are delivered within 48 hrs. The expected delivery time is 3 to 7 days.

Returns

The stock is constantly changing and cannot be fully controlled by us because of the involvement of multiple entities, including the factory as well as our warehouse. The actual stock levels can fluctuate at any point. Be aware that it is possible that your order will become unavailable even after you've placed your order.

Our policy lasts for 30 days. We are unable to return or exchange your purchase when it's been 30 days from the date of purchase.

To be returned, it must be unopened and in the same condition as when you received it in. It must also be returned in the original packaging.